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Privacy Policy
Apex Workwear
Effective Date: June 25, 2025
This Privacy Policy governs the manner in which Apex Workwear, operating at https://apexworkwear.ca, collects, uses, maintains, and discloses information collected from users of the website. By accessing or using the website, users agree to the terms of this policy.
Comments and User-Generated Content
If users submit comments or product reviews on the website, we collect the data shown in the relevant form, as well as the user's IP address and browser user agent string. This information is used to aid in spam detection and platform integrity.
An anonymized hash (a string created from the user’s email address) may be shared with the Gravatar service, if enabled, to display a profile image alongside the comment or review. The Gravatar service’s privacy policy is available at: https://automattic.com/privacy/. Once a comment is approved, the associated profile image may be publicly visible in connection with that content.
Media Uploads
In certain cases, users may be asked to upload images or other design files as part of custom order requests or quote submissions. These files are used solely for internal processing and fulfillment and are not displayed publicly or shared with third parties outside of our service providers.
Users are advised not to upload media files containing embedded location data (EXIF GPS) or any other personal metadata. Visitors or staff with access to these files may be able to extract such information if present.
Use of Cookies and Tracking Technologies
The website utilizes cookies and similar tracking technologies to enhance the user experience, improve website functionality, support login authentication, and enable analytics and advertising services.
(a) Functional Cookies
Certain cookies are essential for the website to operate properly. These include:
Login and Session Cookies: If you log into your account, we will set temporary cookies to determine if your browser accepts cookies. Additional cookies are stored to retain login credentials and user interface preferences such as screen display options. Login cookies typically expire after two days, or two weeks if you select the “Remember Me” option. Logging out of your account will result in the removal of these cookies.
Comment Cookies: If you leave a comment on the website, you may opt to save your name, email address, and website in cookies. These are stored for your convenience and will persist for one year.
Editor Cookies: If you edit or publish content, a cookie storing the post ID of the article is saved. This cookie contains no personal data and expires after one day.
These cookies are fundamental to site operation and do not require user consent under most privacy laws, but are disclosed here for transparency.
(b) Analytical and Marketing Cookies
We employ third-party tools, including Google Analytics and Google Ads, which may place cookies in your browser. These tools collect anonymized data regarding user behavior, page visits, traffic sources, and demographic trends, and may also be used for remarketing and ad personalization.
Users may opt out of Google Analytics tracking by using the official Google opt-out browser add-on. For interest-based advertising via Google, users can adjust ad settings at https://adssettings.google.com.
(c) Cookie Consent Mechanism
Apex Workwear provides a cookie notice upon first visit to inform users of our use of cookies. By continuing to use the website, users consent to the placement of cookies, except where legally required to opt-in (e.g., under GDPR, if applicable).
Users retain the ability to control or delete cookies through their browser settings. However, disabling cookies may affect certain site functionalities
Information Collection
Apex Workwear may collect personal identification information from users in a variety of ways, including, but not limited to: account registration, order processing, newsletter subscriptions, contact form submissions, and other interactions with the website. The personal data collected may include, but is not limited to: full name, email address, username, and password.
In addition, users may provide payment information, such as credit card details or alternative payment credentials (including Apple Pay, Google Pay, and PayPal), which are processed through WooPayments, a service integrated with Stripe. Apex Workwear does not store or process payment information directly.
Furthermore, technical information such as Internet Protocol (IP) addresses, browser type, operating system, referral URLs, and other analytical data may be collected automatically through the use of Google Analytics and related technologies.
Purpose of Data Collection
The personal and technical information collected is used for the following purposes:
To process and fulfill customer orders;
To manage user accounts and authentication;
To provide customer service and respond to inquiries;
To improve the functionality, security, and user experience of the website;
To distribute newsletters and promotional content to users who have expressly opted in;
To analyze site traffic and performance using tools such as Google Analytics;
To facilitate marketing and advertising through platforms such as Google Ads.
Disclosure to Third Parties
Apex Workwear does not sell or rent personal information to any third parties. However, personal data may be disclosed to trusted service providers solely for the purpose of providing services on behalf of Apex Workwear. These third parties include:
WooPayments and Stripe (for payment processing);
Google Analytics (for website analytics);
Google Ads (for digital marketing and advertising delivery).
All third-party services engaged by Apex Workwear are expected to uphold a comparable standard of data protection and confidentiality.
Data Protection and Security
Apex Workwear implements reasonable administrative, technical, and organizational measures designed to safeguard personal information from unauthorized access, alteration, disclosure, or destruction.
While every effort is made to protect user data, it must be acknowledged that no method of data transmission over the Internet, or method of electronic storage, is entirely secure. Accordingly, Apex Workwear cannot guarantee absolute security but commits to respond appropriately in the event of a data breach or other compromise.
User Rights and Choices
Users may, at any time, request access to their personal data, correction of inaccuracies, or deletion of their account information by contacting Apex Workwear directly. Additionally, users may opt out of receiving marketing communications by using the unsubscribe link provided in such communications or by contacting us via the email address listed below.
International and Jurisdictional Considerations
This website is operated from Canada and is primarily intended for Canadian users. Apex Workwear does not actively target users in the European Union or California; however, incidental access from those jurisdictions may occur. In such cases, Apex Workwear will handle personal data in accordance with the principles outlined in this Privacy Policy and applicable local laws where relevant.
Children's Privacy
The services provided by Apex Workwear are not intended for individuals under the age of 13. We do not knowingly collect or maintain information from persons under this age. If it is determined that such data has been inadvertently collected, it will be promptly deleted.
Amendments to This Policy
Apex Workwear reserves the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Users are encouraged to review this policy periodically to remain informed about how their information is handled.
Contact Information
For any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:
Email: support@apexworkwear.ca